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UK Internet libel case could set dangerous precedent
By Mike Ingram
16 April 1999
Demon Internet, one of the oldest UK Internet Service Providers
(ISP), is currently fighting a legal battle against a libel case
brought by scientist Laurence Godfrey. Its origins lie in a previous
action brought by Godfrey against Michael Dolenga, a Canadian
citizen who is reported to have posted libelous messages in a
Usenet discussion group. Godfrey claimed to have asked Demon to
remove this and another offending material posted in groups hosted
by Demon. He claims the present action stems from the ISP's refusal
to do so.
British courts have already awarded Godfrey £15,000 in
libel damages, but Dolenga is reported to have said, "I'm
not recognising the British court's jurisdiction and the hell
with it." For Godfrey to pursue the matter through the US
courts would probably cost more than the award itself. Godfrey
is seeking further damages from Demon for hosting the offending
material.
In a pre-trial hearing at the end of last month, Mr. Justice
Morland said in London's High Court that Demon, now part of Scottish
Telecom Internet Services, was liable for information uploaded
to their servers. The ISP is to appeal against the decision, which
they say "could have a profound impact on the entire Internet
community if Internet Service Providers are charged with responsibility
for monitoring personal opinions carried over the Internet".
What is at stake is whether Demon Internet is liable for the
information that is posted to and made available from newsgroups
that are held on its servers. This is an issue that has long been
contentious. According to David Furniss, Director of Scottish
Telecom's Internet Services, the practicalities of monitoring
all the information currently available via the Internet would
mean only limited services being offered to Internet users and
would greatly reduce the availability and variety of content.
"This decision will affect not only the way ISPs operate
their services, but impact upon the entire concept of freedom
of information that has been the driving force in the development
of the Internet.
"The ruling suggests that Internet Service Providers should
be held liable for the information that they transmit between
one party and another. This potentially opens up the Internet
industry at large to millions of similar unjustified complaints.
"If comparable comments had been made to Mr. Godfrey in
a public forum such as a restaurant he would not be suing the
owner of the restaurant for defamation. The only difference in
this instance is the lack of clarity in the law and lack of understanding
of the parameters of the Internet.
"A newsgroup, is essentially a virtual 'chat' forum in
an eclectic international medium and as such, it would be impossible
to expect an ISP to vet every article complained about. ISPs are
constantly battling to make the public aware of the sheer scale
of the information exchanged across the Internet, and the impossibility
of monitoring items posted. This could vary in source and format
from web site content provided by a commercial customer selling
products, to one of perhaps a million individual articles posted
to more than 35,000 active newsgroups available across the globe
on a daily basis," said Furniss.
Demon argues further that the message in question did not come
from the ISP's server, but actually originated from overseas and
from a user that was not even a subscriber to the newsgroup.
Demon has received the backing of the Internet Service Provider
Association (ISPA), who denounced the pre-trial hearing. They
said that the action is wrong for the simple reason that it is
not technically possible for an ISP to monitor all the traffic
flowing across the Internet, to and from the Usenet discussion
groups.
The ISPA has written to the Department of Trade and Industry
Minister Michael Wills to request an urgent meeting to state its
case.
Legal opinion is divided on the case. Alistair Kelman, a barrister
specialising in IT legal matters, said: "There are two aspects
to this case. If you notify the person or ISP that there is defamatory
material on the Usenet, then the ISP should review the matter
or at least take appropriate action." Speaking to Newsbyte
News Network, Kelman said Demon should have said they were looking
into the matter rather than refusing to take any action at all.
"There is a need to balance things between reasonable
action and censorship, but the ISP needed to develop a procedure
to handle such cases. It did not in this case, hence the court
case," he said.
Nicholas Bohm, an independent solicitor and consultant to City
firm of solicitors Norton Rose, put forward the view: "As
a result of this decision, the scales are not weighted where justice
normally requires if a person can ban a publication by a simple
complaint without taking any financial risk or responsibility
himself."
The Demon Internet case is only the latest of 10 libel suits
filed by Godfrey. Three years ago, he received an out-of-court
settlement from a physicist in Britain's first Internet libel
case.
According to Simon Davies, director of Privacy International,
the decision against Demon "is a dangerous precedent, and
what's more, it seems almost frivolous. UK court officials haven't
even learned to program their video recorders yet. They tend to
work on very ancient definitions. We have some very unfortunate
black holes in terms of protection. The 'common carrier' argument,
the whole question of store-and-forward, is hotly contested here."
Godfrey's previous cases include settlements against New Zealand
TeleCom, the Melbourne PC users group, and the online edition
of the Toronto Star. In October last year he filed suit
against the University of Minnesota, Minneapolis ISP StarNet,
and Kritchai Quanchairut, a former University of Minnesota student.
The Demon case could prove to be a long one. If the ISP's appeal
against the High Court decision fails, they still have recourse
to the House of Lords and then the European courts. The whole
issue of liability for Internet content has proved a longstanding
headache for legal systems internationally.
One of the first ISPs to come up against such action was Prodigy
in the US. A ruling in a New York appeals court at the end of
last year, however, found that online service providers are "passive
carriers" akin to telephone companies and therefore not responsible
for defamatory e-mail messages and bulletin board postings originating
from subscribers. The unanimous ruling of four judges, issued
by the New York State Appellate Division, Second Judicial Department,
is part of a growing wave of decisions relaxing the potential
liability service providers face for the actions of their subscribers.
The decision went out of its way to criticise a 1995 court ruling
that online services can be sued for libel if the provider has
a policy of taking steps to control its subscribers' messages.
In the December 1998 decision, the appeals panel dismissed
a case filed against Prodigy for libel and harassment by 15-year-old
Boy Scout, Alex G. Lunney. Lunney filed the action in 1994 after
he found e-mail and bulletin board postings claiming him as the
author. It later turned out that an unknown third party had penned
the messages, which threatened and insulted a scoutmaster, using
vulgar language.
See Also:
US group sues
over new attempt at Internet censorship
[24 October 1998]
Clampdown on
child pornography used as pretext for state control of the Internet
[8 October 1998]
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