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US: Circle of corruption widens in student loan investigation
By Naomi Spencer
7 May 2007
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As investigations continue into improper financial dealings
between the student loan industry and universities, more schools,
companies, and federal officials have been implicated. Most recently,
evidence demonstrates that the US Department of Education has
increasingly helped promote the interests of lenders by rejecting
any federal regulation of the relationship between the banks and
schools.
In 2001, the Bush administration quashed a Department of Education
proposal to curb loan industry gifts to schools and financial
aid officials, the Washington Post reported in a front-page
article May 1. The proposed policy had been drafted near the end
of the Clinton administration in response to the growing number
of loan companies seeking to ply schools with financial inducements
in exchange for access to students.
The proposal addressed one aspect of the entangled relationship
between banks and universities. It would have made it a violation
for a lender to offer something of value to a university
at which at least 20 percent of the schools loan volume
flowed to that lender.
Notwithstanding this revelation, on May 3 the department moved
to reopen the federal student loan database to private lenders.
The loan industry was shut out two weeks ago after it was discovered
that lenders had been mining the database, which contains borrowing
history and other confidential information of 60 million students.
Loan companies used information to solicit students with predatory
offers, often with misleading, official-sounding names and conditions.
University tuition has continued to increase in recent years,
even as governmental need-based grant aid has declined. As a result,
millions of students and their families have been forced to finance
much of their tuition and fees with private, for-profit loans.
Over the past decade, loan volume has doubled, mainly though a
730 percent increase in private loan volume. US
college graduates now carry debt burdens averaging $18,000.
After exhausting federal aid, many families have turned to
campus aid officials for what they thought was impartial loan
advice, or relied on their universitys preferred lenders
list, a list of lenders that many students assume offer the lowest
rates. According to New York Attorney General Andrew Cuomos
office, approximately 90 percent of student borrowers choose their
lenders from their schools preferred lender lists.
Exploiting this arrangement, loan companies have cultivated
relations with school administrators by providing financial incentives
and rewards, allegedly in exchange for preferred lender status
and higher loan volume. Many university loan officers were lavished
with all-expenses-paid vacations, gifts, bonuses, and stock in
loan companies.
Education Department documents obtained by the Post
indicated that loan industry executives had approached the federal
agency asking what the limits on financial inducements to aid
directors were. We have been asked to provide guidance on
whether certain practices of [private] lenders and guaranty agencies
are considered to be prohibited inducements, John Reeves,
a Clinton-appointed Office of Federal Student Aid manager wrote
in 2001. We are particularly concerned with allegations
that some lenders and guaranty agencies have attempted to hide
or disguise an impermissible offer.
In response, Reeves and the Student Aid offices chief
operating officer, Greg Woods, drafted the proposal, called subregulatory
guidance. However, the proposal was rejected by Bush appointees,
many of whom either came to the Education Department directly
from executive positions in the loan industry or accepted high-paying
loan industry positions after leaving agency posts.
One such official at the time, Jeffrey Andrade, who came from
Sallie Mae and is now executive vice president of private student
loan company US Education Finance Group, called the measures very
draconian. We were like, No, were not
going to drop a bomb on the lending community with these wacko
ideas, he told the Post.
Instead, department officials suggested that lenders draft
their own voluntary guidelines for financial inducements, which
predictably came to nothing. Revealingly, Andrade, who in his
capacity as Deputy Assistant Secretary of Postsecondary Education
pushed for the liquidation of the federal direct loan program,
said that, if implemented, half of the nations schools would
have been in violation of the subregulatory guidance.
In recent weeks, investigations led by Cuomos office
have singled out 22 institutions, 18 lending and banking firms,
90 alumni groups, and numerous school and government officials
in revenue-sharing arrangements. The investigation has expanded
to include nearly 100 schools. None of the subjects under investigation
have been criminally charged.
On May 3, Cuomos office announced it was sending subpoenas
to dozens of alumni associations for information on their paid
sponsorships of loan companies. Lenders trying to sell consolidation
loans to graduates have established payment and award schemes
with campus alumni groups in order to access the names and contact
information of former students holding multiple loans. Marketing
materials sent to these graduates typically carry university and
alumni association logos, falsely implying an endorsement made
on the basis of quality. Cuomos office also sent a subpoena
to the loan corporation Nelnet, which has marketing arrangements
with more than 100 alumni associations.
The 22 schools found in conflict of interest have agreed to
adopt a code of conduct prohibiting them from receiving anything
of value from any lending institution in exchange for any advantage
sought by the lending institution, with their employees
barred from accepting anything of more than nominal value.
Eight schools have agreed to reimburse students a total
of $3 million for the estimated amount their revenue-sharing agreements
cost borrowers.
Rampant conflicts of interest have been uncovered within school
aid offices. For example, financial aid call centers at several
universities have been found to be covertly run by for-profit
loan companies including Nelnet and Sallie Mae under school names
and numbers. When students thought they were getting advice from
university aid councilors, they were actually speaking to company
representatives falsely identifying themselves as school employees.
The New York attorney generals office announced April
30 that New York art school Pratt Institute made such a deal with
Education Finance Partners in 2005, whereby the lender would provide
need-based grant money if Pratt students took out a total of $1
million in loans. As the New York Times reported May 1,
the company was gouging Pratt borrowers for 15 percent interest,
or more than double the 6.8 percent rate on federal loans and
higher than many credit card rates.
This predatory arrangement is by no means unique. Cuomos
office stated in March that Education Finance Partners had established
revenue sharing schemes at more than 60 other colleges. The company
subsequently paid $2.5 million into a fund created by the New
York attorney generals office to educate prospective borrowers
about student loans.
Together with Education Finance Partners, lending giants Sallie
Mae and Citibank have paid a total of $6.5 million into consumer
education funds for their improper relations with schools. CIT
Group, JP Morgan Chase, and Bank of America are also implicated
by the investigations. Nebraska-based lender Nelnet hastily drafted
its own $1 million settlement April 27 with the state attorney
general, but is still under investigation by Cuomos office.
While the million-dollar settlements are trumpeted by some
as a return of oversight, these payments are less than pocket
change to the lending industry. Nelnet alone holds $23.8 billion
in student loan assets. Sallie Mae, which paid $2 million, is
the nations largest student loan company, with $127 billion
in loans. Citigroup, which also paid $2 million into the loan
education fund, is the largest company in the world, with total
assets of more than $2 trillion.
The fines will also have no effect on the underlying problemthe
explosion of university and college tuition and the drying up
of federal aid, which has forced students into the hands of private
lenders. Some Democrats have seized on the issue of student loans
because it allows them to posture as defenders of students. However,
university tuition has been increasing steadily for decades, and
did not let up during the Clinton administration. Democrats, now
in control of Congress, have not proposed any serious measures
to deal with the increasing financial problems confronting students.
See Also:
US: Investigation exposes
extensive corruption in student loan dealings
[11 April 2007]
US: Threadbare college
affordability bill passes in the House
[26 January 2007]
US: Higher education
costs increase for the most needy
[15 November 2006]
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