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Student volunteers and the Katrina recovery: Some reflections
after visiting New Orleans
By E. Galen
19 November 2007
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During a visit to New Orleans this summer, I drove through
many of the neighborhoods whose names have become well known because
of their devastation from Hurricane Katrina two years ago: Gentilly,
Uptown, the Lower Ninth Ward, Lakeview, St. Bernard.
As I drove through Uptown, with overgrown lawns, closed-up
shops, a sort of disheveled look, I thought that it was typical
of a poor area in any city. Katie Mears, the building coordinator
for the Episcopal Diocese of Louisianas Office of Disaster
Response, pointed out the waterline remaining on the fronts of
houses in Uptown. These had been well-kept homes, she told me.
The closed-up shops and run-down look were the result of Katrina.
Many families had lived in the same neighborhoods for generations.
Many neighborhoods housed a mixture of both black and white families.
Moms lived next door to a grown child and grandchildren, with
another grown child in the house behind them.
The destruction is vast, from very poor neighborhoods to middle
class areas. Small shops are closed up or have signs reading Now
Open; large stores in a mall are simply gone. The Six Flags
amusement park is broken and empty like a ghost town.
In more-affluent areas, more rebuilding has taken place. In
some working class areas, FEMA trailers sit outside homes being
rebuilt. In some neighborhoods, the houses sit empty as if no
one wants to be the first to start to rebuild. The Lower Ninth
Ward is a wasteland, with houses gone and furniture scattered
after the water receded.
You can walk through many poor American cities with run-down
buildings. Youll still see people shopping at small groceries
and liquor stores, or going into beauty shops or churches. Men
sit around in the barbershops or teens shoot hoops in a park.
The cities have a certain depressing vibrancy. In New Orleans,
what struck me was the vast scale of the devastation and the silence.
Theres a great emptiness, since so many residents have not
been able to rebuild and return to their homes. In New Orleans,
many residential streets are silent, and I felt as though I was
in a city that had died.
Residents seeking to repair and rebuild have faced obstacles
from government indifference and delay, confusing applications
for funds, red tape and regulations. They found their homeowner
insurance claims denied, large deductibles, or policies cancelled.
But in sharp contrast to the government response, hundreds of
thousands of volunteers from throughout the United States have
poured into New Orleans to help rebuild. I went to New Orleans
to visit my daughter, who was one of them.
Volunteers gut houses
Abandoned by government agencies and insurance companies, residents
have found assistance from volunteer organizations. Floodwaters
left everything ruined, and mold thrived in the hot, muggy weather
of New Orleans. Before any rebuilding could start, homes had to
be gutted. Walls, appliances, sinks, toilets, everything had to
be removed. Much of this was done by volunteers, the majority
of them young people of college age, who worked with local organizations
and churches that put them to work to gut houses.
Accompanying volunteers who were now rebuilding several homes,
I met the homeowners living in tiny FEMA trailers in their front
yards. One woman whose house was being rebuilt was legally blind
and living alone in the FEMA trailer with a small dog she had
rescued. Her daughters home was also being rebuilt next
door. The homeowner expressed praise and high regard for the volunteers.
Many volunteers were college students, but there were also
adults who came down for several days or a few weeks. I met a
group of students from Bike and Build who had started out in Florida
and were stopping at cities and towns along the southern part
of the United States on the way to California. They were one of
four teams of bikers crossing the United States during the summer
to promote affordable housing.
Volunteers working with the Episcopal Diocese (few of them
actually adherents of the church) met every morning at 7 a.m.
at a warehouse to get their assignments and tools and meet up
with volunteers trained as crew chiefs. On the wall was a map
with pushpins showing the citiesall over the countryfrom
where volunteers had come.
There were two older couples from the northeastern part of
the United States who were putting in door molding, laying laminate
flooring and cleaning up ceramic tiles. One couple had come with
their son before and then decided to take their summer vacation
in New Orleans rebuilding. There were college students who were
spending the summer in New Orleans. They worked until about 3
p.m. each day doing hard physical labor in the heat.
My daughter had come down during spring and winter breaks from
college. She was spending her summer working with the Episcopal
Diocese, which had a well-organized volunteer effort. She explained,
The Episcopal Diocese doesnt work on a first-come,
first-served basis. The diocese finds people and ranks them on
physical health and mental health. They work on a more-urgent,
less-urgent basis.
During the gutting effort, we were in hard-core outreach
mode, where every single person that you talk to gets a business
card. Every single person you talk to, you ask them if they have
phone numbers of people who need their houses gutted.
On the one hand, maybe someone cant afford to gut
their house and has moved to Atlanta and theyre fine. On
the other hand, you get a 90-year-old blind woman, and my god,
its horrible, because her husband died in the storm and
shes been relocated to a nursing home in Texas. Her daughter
is in New Orleans trying to gut their house on weekends, but she
works full-time in the city. You get the most extreme stories.
All ages of people have come. Many are college students,
parents, church groups. There are some dangers gutting, for example,
termite damage. You can fall through floors in a lot of houses.
Ceilings fall down on people. Nails are everywhere, jagged pieces
of wood too, and tons of glass. Big appliances can fall on people.
Theres a lot of mold.
A lot of people dont have insurance. We had one
woman who, unfortunately, before she found out about us, paid
to get the contents of her house removed, and that was her whole
savings.
People have a lot of anger thats general and directed
outward at everything. People came back to spray paint their new
address and F- FEMA on the front of their house. No one
wants to think about another big storm. Because every error was
human-caused, people hope they fix everything.
Filling the vacuum
Katie Mears spoke about the volunteer efforts: In 2006,
we started getting about 100 volunteers a week. There were lists
of people who wanted to help. A college group would come down,
have a great experience and tell others. We got college reunion
trips, corporate staff development team building trips, conventions
that took place and people attending would work a day or two,
and regular parish groups. Weve had 10,000 volunteers so
far, about 8,000 gutting houses and the rest, since May, rebuilding.
At the beginning, there would be meetings of various
groups organizing volunteers with a FEMA person. We had too many
clients and not enough money. But FEMA didnt offer the groups
any resources to share. They just gave us information that we
could read in the newspaper.
Many people evacuated before or after the storm and had
not seen their house or had just driven by. They had lost their
job, insurance, community and everything they owned. A health
crisis often moved to the top of the list. They had to find a
new job, a new school, and dealing with their old house was too
much.
When we began our work, no programs existed. There was
not really anything. A lot of times, one family member would come
back and give us the names of all elderly family membersmaybe
15that needed houses gutted. The burden on the younger generation
was out of control.
New Orleans is a small town. So when wed help someone,
they would see we were more caring, wed look for family
photos, for their war memorabilia, and they would refer their
friends to us. Theres a dignity to have the house clean,
instead of a moldy pile of rubbish, even if you dont know
whats going to happen next. We gutted over 850 homes.
For people who have no resources, they have no choice
about rebuilding. In other cases, as there are more and more brave
souls, people get courage from activity, as they see others rebuilding.
A lot of times the people are super-shy, difficult people. A lot
of people are paralyzed with depression. So much of the depression
is situational. Its not going to get better with therapy.
Its going to get better with having a home for a start.
Our volunteers come a lot. For some, its their
third or fourth trip. Its a big part of their life now.
When they go home, theyre advocates for New Orleans in their
home. The city is advertisingwere up and runningso
they can get tourism. And for downtown, thats true. But
that doesnt match what volunteers have to say. Because theres
another thing thats true, which is what the volunteers see.
Everybody who comes will be surprised at how bad it is.
The government stalls on recovery
The sincerity, dedication and energy of the volunteers speak
for the feelings of a generation of young people who instinctively
reject the self-centeredness, greed and personal accumulation
that is promoted by much of American culture. In contrast, the
response of the federal, state and local government has been a
failure marked by indifference and cynicism.
The federal government allocated funds for rebuilding through
various programs. Road Home, a federally financed $7.5 billion
homeowners aid program, provides rebuilding grants to homeowners
without enough storm insurance. Only one fifth of applicants have
gotten assistance. The cutoff for applications was July 31. More
than 184,000 people applied for grants, with Road Home sending
checks to 44,000 hurricane victims. The state claims a deficit
of up to $5 billion for the program, so many applicants may not
receive the grants. In addition, many find the application and
the wait frustrating and confusing.
Road Home is run by the Louisiana Recovery Authority set up
by Governor Kathleen Blanco to administer the funds. Blanco hired
ICF International, a government contractor, to manage the program.
ICF had been doing work as a consultant in government housing
programs, first being hired to work out how the funds should be
spent in Louisiana after the hurricane. They were then awarded
the contract to actually run the program. For ICF, its been
extremely lucrative. In the last year, its stock price rose 70
percent. In October, a second contract allowed them to expand
to 11 cities. Profits reached $9.2 million. The bonus for John
Wasson, ICFs chief operations officer, was $1 million in
2006; Sudhakar Kesavan, the chief executive, took in $1.7 million.
Adding to the roadblocks put in the way of hurricane victims
rebuilding are FEMA regulations. The Louisiana Recovery Authority
is requiring homeowners to build in accordance with federal flood
elevation requirements released in March 2006. If a home suffered
50 percent or more damage, which FEMA classifies as substantial,
it must be elevated on piers and the homeowner will receive a
$30,000 elevation grant. However the cost to elevate can be between
$45,000 and $70,000.
Inspections have been carried out primarily by private contractors
working for the city. After taking photos of the damage, many
hurricane victims have made trips to city offices seeking to convince
officials their home received only 49 percent damage. If the damage
is less than 50 percent, they can be eligible for the Road Home
grant, buy federal flood insurance and regain a place to live.
Other residents, especially seniors, dont know how or find
it too taxing to deal with the city bureaucracy and dont
get the funds to rebuild.
Following Katrina, the federal government refused to waive
the requirement that local governments match 10 percent of FEMA
money for rebuilding. For a state that suffered $100 billion in
private property and infrastructure damage, the 10 percent match
added another hurdle to getting federal assistance. This requirement
had been waived in New York City after the September 11, 2001,
attacks. Finally in May 2007, as part of the Iraq funding bill,
Bush waived the 10 percent match for Louisiana.
Before Hurricane Katrina, there were 5,100 federally subsidized
public housing units that were occupied. Four thousand families
were displaced by the storm. After postponing fixing and rebuilding
the units in 2006, the Housing and Urban Development department
of the federal government announced plans to demolish 70 percent
of all New Orleans public housing. Today, there are only about
1,500 public housing units occupied. Thousands of families who
once lived in public housing units are on waiting lists for public
housing in cities where they fled because of the storm.
The storm also destroyed 142,000 apartments, most of them occupied
by working class families. The federal government will require
40,000 families who owned or rented homes before Katrina and are
living in apartments, mobile homes or trailers paid for by FEMA
to begin paying money towards rent in March 2008.
Families who paid for homeowners insurance for years were shocked
to find out that their policies refused to pay for storm damage.
Companies claimed the damage wasnt covered, delayed payments,
collected huge deductibles, paid much less than the actual cost
of repairs, refused to continue coverage or spiked rates for coverage.
Companies overstated flood damage and underestimated wind damage
to lower their liability. This was done to shift a larger portion
of the claims to the federal government flood insurance program.
In cases where families did not have flood insurance, insurance
companies tried to say that all the damage was caused by flooding,
not wind, and refused any payment.
There are dozens of lawsuits in Louisiana and Mississippi against
the insurance companies. This August, the federal Fifth Circuit
Court of Appeals ruled in one case in favor of the insurance companies,
finding that their policies did not cover flood damage. Policyholders
argued that the flooding was not an act of god, but
that the breaches in the levees occurred because of negligence
in the design and maintenance.
If homeowners havent had their policies canceled, they
have frequently found their rates triples or quadrupled. What
was a $2,000-a-year policy now can cost $6,000 or $8,000. Such
price hikes make it much more difficult to insure a home and to
buy or sell one. High rates also discourage construction of low-income
housing, rental housing and housing for the poor.
The role of the new generation
Hundreds of thousands of young people have flooded volunteer
organizations like the Episcopal Diocese, Bike and Build, Common
Ground, Helping Hands, and Habitat for Humanity, coming from all
over the United States to help victims of Hurricane Katrina. David
Eisner, CEO of the Corporation for National and Community Service,
estimated that 1.1 million people volunteered following hurricanes
Katrina and Rita in the Gulf Coast. They gave more than 14 million
hours of service, making this the largest volunteer response to
any disaster in US history.
Despite the volunteers selflessness and response to human
suffering, the vast social problems confronting residents of New
Orleans, and millions of other Americans, cannot be ended by their
efforts. The scale of the damage inflicted by Katrina requires
the systematic mobilization of far greater resources than volunteers,
however well intentioned, can provide.
Even more importantly, without the reorganization of society
on a rationally plannedi.e., socialistbasis, which
puts an end to the anarchy of the profit system, new and even
greater disasters are inevitable, arising out of economic crisis,
environmental disaster, war and the eruption of social conflicts.
The spirit of self-sacrifice and social concern shown by the
volunteers in New Orleans and the Gulf Coast is characteristic
of the best elements of the new generation. But the youth must
find a political outlet and a new perspective, beyond what can
be provided by community groups, churches, trade unions and the
established political parties.
This requires political education as well as determination.
As new movements erupt against the war in Iraq and the devastating
social conditions and attacks on democratic rights at home, youth
can play an invaluable role in the building of a political party
so the working class can put an end to capitalism and build a
society where the needs of the vast majority are primary, not
corporate profit.
See Also:
Hurricane Katrina two years
on: Part 5: Mississippi Gulf CoastCasinos thrive while homeowners
languish
[6 September 2007]
The Katrina gold rush:
Part 4: Profiteering and the Gulf Opportunity Zone
[4 September 2007]
Hurricane Katrina two years
on: Part 3: New Orleans levees still not rebuilt
[1 September 2007]
Part 2: New Orleans: a scene
of devastation and blight: Hurricane Katrina two years on
[31 August 2007]
Bush visits New Orleans on
Katrina anniversary: returning to the scene of the crime
[30 August 2007]
Hurricane Katrina two years
on: Part 1: New OrleansA city in social and economic distress
[29 August 2007]
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